Our Hanover Pennsylvania Pretzel Bakery offers a free in-house tour that combines our exciting history with our fast paced manufacturing facility. We welcome pretzel lovers of all ages, and please note that the tour is suited for ages 5 and up. On the guided walking tour you'll see our raw material warehouse, finished goods warehouse (where you will see robotics at work), and our state of the art packing room. After that you'll see the oven room where you can almost taste the pretzels. The tour starts and ends at the Factory Store where you will be treated to a free bag of pretzels at the completion of the tour. The tour lasts approximately 30 minutes and everyone participating must be able to climb stairs. We're sorry, but we can't allow any pictures to be taken on the tour. Tours are available at the Hanover, PA, facility only. Tours are conducted on Tuesday, Wednesday and Thursday at 10 a.m., 10:30 a.m., 11 a.m., 11:30 a.m.,1 p.m., 1:30 p.m., and 2 p.m. year round. Reservations are required at least 24 hours in advance. To schedule a tour, please call 1-800-233-7125 ext. 28592 Monday through Friday 9 a.m.-5 p.m. This extension is for tour scheduling only. All other calls should be directed through our main switchboard at 1-800-233-7125. Hanover, PA Factory Store Hours: Mon - Sat: 9 a.m. - 6 p.m. Sun: Noon – 5 p.m.